IJSM Rule #17: Admit Failure Quickly

When you’ve made a mistake, admit it up the chain as fast as possible to the people that it affects. State why you made the mistake, what you can do to correct it, and leave it at that. Anything more is overkill, and anything less is suicide.

[If you’re thinking, “Did Geof make a mistake today at the office?” Well, yes, yes I did.]