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Storm Exposes Fragility of Mental Health System in City

“When you have the most vulnerable folks, all you need is one chink in the system and you lose them,” Dr. Rosenthal said. “Whether they lost their housing, or the outpatient services they usually go to were closed and they were lost to follow-up, they have become disconnected, with predictable results.”

Those predictable results? For the mentally ill who’ve landed inside the correctional system, 2/3 will re-offend.  Frontline‘s “The Released” gives an excellent look at the revolving door of mental health challenges with America’s bursting-at-the-seams prison population.

It’s a public policy problem with no easy solutions, but it’s still one worth tackling.  If it’s less expensive to provide mental health support to convicts to keep them from returning to prison than it is to house and patrol them on the inside, then I think that we have a financial and a moral incentive to make that change.  Blanket public policy changes regarding the mentally ill can have disastrous consequences, but we can try some things.  That’s the beauty of a multi-level governmental system: we get small populations where we can experiment with good governmental solutions.  More of the same just won’t cut it.

In the confusion, some patients lost contact with their families and caseworkers. At Community Access, the same case managers who struggled to get hospital treatment for the young woman with the meat cleaver had to hunt for an elderly female tenant who had been taken to Bellevue by the police before the storm. The police had picked up the older woman for public urination near a schoolyard. But two weeks after the storm, which knocked out Internet access and telephone service at the apartment building, neither the staff nor her sister could find her.

Dorca Rosa, the elderly woman’s case manager, eventually located her at Gracie Square Hospital on the Upper East Side, behind several locked doors.

“I cried when I saw her,” Ms. Rosa said. “I found her in horrible conditions. She was lying in her own feces, she had a fractured leg and the provider could not explain how her leg was fractured.”